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Home Troubleshooting  DUNS Errors  Error 718


718 - PPP timeout.

This error indicates a PPP conversation was started, but was terminated because the remote server did not respond within an appropriate time. This can be caused by poor line quality or a problem with the server (ISP). This error can occur when your modem has connected to the ISP and has sent username and password, but there is no response from the server.  

Sometimes, re-dialing will be successful. 

This error can also occur if your ISP account has expired, or if the username or password you are using is invalid.

This error can occur if you have LCP extensions enabled in the TCP/IP Properties of the connectoid and your ISP does not support LCP extensions.

This error may also occur if you have one or more network cards in your machine, and the cards do not have TCP/IP protocol enabled, or if the TCP/IP settings are incorrect. (Go to Networking in Control Panel to examine the properties of your network adapters; or, if you are not using the network card(s), disable them in Control Panel->System->Hardware.)

With Windows NT and Motorola ISDN BitSurfr Pro EZ - see this MS KB article.

When calling a WindowsNT4.0/SP2 Server - see this MS KB article.

If using PPTP and Windows NT - see this MS KB article.

If running MS Routing & Remote Access Server Update for Windows NT 4.0 - see this MS KB article.

With Microsoft Exchange Server 5.5 - see this MS KB article.

When attempting to connect to MSN - see MS KB 319916.

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